Empowering you to make the most informed financial decisions!
Providing effective and life-changing assistance through Group, Corporate and Individual Consulting is the driving force behind our people.
OUR
STORY
MEMP Financial Services was founded in 2000 by owner and CEO, Rob Immelman. When asked why he started MEMP, he said “I had been exposed to corporate consulting, which was predominantly employer focused. I envisioned a company with more of an employee focused strategy, so excitingly MEMP was born.”
In 2021, MEMP merged with a national company in the hopes of being able to touch more lives. Unfortunately the ethos of the businesses were not aligned, forcing Rob to leave behind what was MEMP Financial Services, but resulting in the exciting venture that is the MEMP Group.
The employee focused strategy established in 2000, remains the basis of our philosophy, but paired with a vision to do more for our members and now clients, allowing all our dealings to be met with the following two objectives:
- To provide a personal and genuine service to the employees (actual members of employee benefit funds), and individuals looking to secure their financial future.
-
To empower them with knowledge on how to make the most informed financial decisions.
Over the years, MEMP FS received multiple service awards from various medical schemes and assurers, recognizing our ability to maintain a high level of servicing.
In the new era of the MEMP Group brand, we aim to not only maintain servicing standards, but continually surpass expectations and deliver on the exceptional.
PURPOSE:
We create empowerment opportunities so that our members and clients can make more informed decisions.
VISION
To positively touch as many lives as possible.
MISSION:
To empower our society, whilst providing effective and life-changing assistance to our members and clients through empathic and genuine service.
Memp Group (Pty) Ltd – an Authorised Financial Services Provider. Licence number 49562.
Memp Group would like to THANK YOU for being a part of our journey.
We are excited to share this editorial from the Gqeberha Herald, featured on 18 February 2019, and we would like to take the opportunity to thank you for your continued support and loyalty.
Without you, we could not have achieved this!
We look forward to being of service to you!
THE MEMP GROUP
MERGER MODEL
The MEMP Group Merger Model has been researched, designed, and implemented to address several common challenges facing professionals in the financial services industry. It provides solutions for professionals across all the financial disciplines, in all stages of their careers.
OUR
VALUES
Empathy
We care about all people and their situations.
Tenacity
We strive to go above and beyond, always.
Trust
We gain and give trust, with all.
Integrity
We remain transparent and ethical in all dealings.
Consistency
We endeavour to consistently provide quality service, for the right reasons.
Independence
We represent our members and clients first, and always.
OUR
CULTURE
EMPOWERMENT
Knowledge is power, and the most informed decisions are the best decisions. We empower each other, our members, clients and our service providers at every chance we get.
TEAMWORK
We accept that together; we are stronger, better, and more able to provide for our members and clients.
EMPATHY
We empathise and treat each member and client’s case as if it was our own, thus allowing us the emotional drive to go the extra mile – every time.
CONSISTENCY
Consistency is key, every step of the way. We provide a service that is consistently proficient and pleasant.
TRUST
Trust is our foundation. Trust between each other, us and our members/clients, and us and our service providers. Trust is MEMP Group.
TRANSCENSION
We consistently aim to transcend all boundaries, both personal and professional. We will not stop growing, improving or learning.
TENACITY
We do not give up. We make sure that every angle is approached before we offer a conclusion.
COMMUNICATION
Our communication with ourselves, our colleagues, our members, our clients and our service providers is the KEY to our success. We communicate openly, honestly and often.
ACCOUNTABILITY
We hold each other accountable, in all aspects of our professional relations. This, to further motivate and encourage the best of ourselves and our team, at all times.
COMMITMENT
We are committed 100% to our MEMP Group team, our MEMP Group philosophy, and to our members and clients. We affect lives on a daily basis, based on the commitment to our vision, mission and culture of MEMP Group.
INTEGRITY
We are ethical, compliant, and proud of our business standards and procedures. We strive to always do the right thing, for the right reasons, no matter what.
EXUBERANCE
We strive to consistently create an environment that encompasses positivity, excitement and success, thus creating a contagiously exuberant environment for our team, our members, our clients and our service providers.
RELATIONSHIPS
We place a strong emphasis on the relationships we make; with each other, our members, our clients and our service providers. We believe in creating relationships, over and above solving challenges. We are the power of people.
OUR
CLIENTS
We pride ourselves on our ability to service members and clients from all walks of life. With our versatile and comprehensive team of servicing consultants, we are able to service:
Individuals
Groups
Private Institutions
Public Institutions
Blue collar workers
White collar workers
Management
Directors
Young adults
Adults
Retirees
Individuals
Groups
Private Institutions
Public Institutions
Blue collar workers
White collar workers
Management
Directors
Young adults
Adults
Retirees
OUR
SERVICES
Medical Aid
Medical Insurance
GAP Cover
Retirement Funds (Provident & Pension)
Risk Funds (Group Life)
Life Policies
Investments
Short Term Personal Lines
Short Term Commercial Lines
Our guarantees to you:
- We guarantee to listen
- We guarantee to care
- We guarantee to see no stone unturned
Our member focused philosophy and client- specific servicing, wherein the interests of our members and clients are protected first and foremost, is ultimately what sets us apart from the rest.
We do not only service based on the issue at hand, but at every interaction, we assist members and clients to make the most informed decisions about their financial well-being.
GROUP AND CORPORATE CONSULTING
At no additional cost to the member or company, we take full responsibility for managing the member’s healthcare and employee benefit programs, thus the onus of servicing administration falls on us instead of HR.
In turn, we:
– Free up the HR department to focus on other responsibilities
– Improve HR and employee relations
– Educate members, which ultimately reduces downtime and increases productivity
– We save the members money
– Provide client-specific servicing plans
Lastly, we do not refer members to the call centres. Our servicing strategy is hands on, with an emphasis on visibility and personal attention.
INDIVIDUAL CONSULTING
Our mission of empowering our society, whilst providing effective and life-changing assistance is the driving force behind our individual consulting divisions, being Wealth (Personal and Family Financial Planning) and Short Term.
We consistently strive to provide a service that leaves our clients well informed, confident, and comfortable with their financial position.
OUR
LEADERSHIP TEAM
We are registered, licensed and accredited with the relevant authorities and regulatory bodies and fully compliant in terms of all industry requirements.
Rob Immelman
Chief Executive Officer / Director / Representative
Fiona Drake
Chief Relations Officer / KI / Representative
Cayleigh Kõhler
Chief Operating Officer / Director
Your Empowerment Starts Here
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