Empowering you to make the most informed financial decisions!

Providing effective and life-changing assistance through Group, Corporate and Individual Consulting is the driving force behind our people.

OUR

STORY


MEMP Financial Services was founded in 2000 by owner and CEO, Rob Immelman. When asked why he started MEMP, he said “I had been exposed to corporate consulting, which was predominantly employer focused. I envisioned a company with more of an employee focused strategy, so excitingly MEMP was born.”

In 2021, MEMP merged with a national company in the hopes of being able to touch more lives. Unfortunately the ethos of the businesses were not aligned, forcing Rob to leave behind what was MEMP Financial Services, but resulting in the exciting venture that is the MEMP Group.

The employee focused strategy established in 2000, remains the basis of our philosophy, but paired with a vision to do more for our members and now clients, allowing all our dealings to be met with the following two objectives:

  • To provide a personal and genuine service to the employees (actual members of employee benefit funds), and individuals looking to secure their financial future.
  • To empower them with knowledge on how to make the most informed financial decisions.

Over the years, MEMP FS received multiple service awards from various medical schemes and assurers, recognizing our ability to maintain a high level of servicing.

In the new era of the MEMP Group brand, we aim to not only maintain servicing standards, but continually surpass expectations and deliver on the exceptional.

PURPOSE:

We create empowerment opportunities so that our members and clients can make more informed decisions.

VISION

To positively touch as many lives as possible.

MISSION:

To empower our society, whilst providing effective and life-changing assistance to our members and clients through empathic and genuine service.

Memp Group (Pty) Ltd – an Authorised Financial Services Provider. Licence number 49562.

Memp Group would like to THANK YOU for being a part of our journey.

We are excited to share this editorial from the Gqeberha Herald, featured on 18 February 2019, and we would like to take the opportunity to thank you for your continued support and loyalty.

Without you, we could not have achieved this!

We look forward to being of service to you!

THE MEMP GROUP

MERGER MODEL

The MEMP Group Merger Model has been researched, designed, and implemented to address several common challenges facing professionals in the financial services industry. It provides solutions for professionals across all the financial disciplines, in all stages of their careers.

OUR

VALUES


Empathy

We care about all people and their situations.

Tenacity

We strive to go above and beyond, always.

Trust

We gain and give trust, with all.

Integrity

We remain transparent and ethical in all dealings.

Consistency

We endeavour to consistently provide quality service, for the right reasons.

Independence

We represent our members and clients first, and always.

OUR

CULTURE


9

EMPOWERMENT

Knowledge is power, and the most informed decisions are the best decisions. We empower each other, our members, clients and our service providers at every chance we get.

9

TEAMWORK

We accept that together; we are stronger, better, and more able to provide for our members and clients.

9

EMPATHY

We empathise and treat each member and client’s case as if it was our own, thus allowing us the emotional drive to go the extra mile – every time.

9

CONSISTENCY

Consistency is key, every step of the way. We provide a service that is consistently proficient and pleasant.

9

TRUST

Trust is our foundation. Trust between each other, us and our members/clients, and us and our service providers. Trust is MEMP Group.

9

TRANSCENSION

We consistently aim to transcend all boundaries, both personal and professional. We will not stop growing, improving or learning.

9

TENACITY

We do not give up. We make sure that every angle is approached before we offer a conclusion.

9

COMMUNICATION

Our communication with ourselves, our colleagues, our members, our clients and our service providers is the KEY to our success. We communicate openly, honestly and often.

9

ACCOUNTABILITY

We hold each other accountable, in all aspects of our professional relations. This, to further motivate and encourage the best of ourselves and our team, at all times.

9

COMMITMENT

We are committed 100% to our MEMP Group team, our MEMP Group philosophy, and to our members and clients. We affect lives on a daily basis, based on the commitment to our vision, mission and culture of MEMP Group.

9

INTEGRITY

We are ethical, compliant, and proud of our business standards and procedures. We strive to always do the right thing, for the right reasons, no matter what.

9

EXUBERANCE

We strive to consistently create an environment that encompasses positivity, excitement and success, thus creating a contagiously exuberant environment for our team, our members, our clients and our service providers.

9

RELATIONSHIPS

We place a strong emphasis on the relationships we make; with each other, our members, our clients and our service providers. We believe in creating relationships, over and above solving challenges. We are the power of people.

“It feels like I have a new life all over again. Praise God for people like you who are always there for me.” – B October

“This baby made it because you fought like a lion, you showed me why I’m still with Bonitas and you went above and beyond to make sure they keep him in NICU – you are a life saver.”

OUR

CLIENTS


We pride ourselves on our ability to service members and clients from all walks of life. With our versatile and comprehensive team of servicing consultants, we are able to service:

N

Individuals

N

Groups

N

Private Institutions

N

Public Institutions

N

Blue collar workers

N

White collar workers

N

Management

N

Directors

N

Young adults

N

Adults

N

Retirees

N

Individuals

N

Groups

N

Private Institutions

N

Public Institutions

N

Blue collar workers

N

White collar workers

N

Management

N

Directors

N

Young adults

N

Adults

N

Retirees

OUR

SERVICES


N

Medical Aid

N

Medical Insurance

N

GAP Cover

N

Retirement Funds (Provident & Pension)

N

Risk Funds (Group Life)

N

Life Policies

N

Investments

N

Short Term Personal Lines

N

Short Term Commercial Lines

Our guarantees to you:

  1. We guarantee to listen
  2. We guarantee to care
  3. We guarantee to see no stone unturned

Our member focused philosophy and client- specific servicing, wherein the interests of our members and clients are protected first and foremost, is ultimately what sets us apart from the rest.

We do not only service based on the issue at hand, but at every interaction, we assist members and clients to make the most informed decisions about their financial well-being.

GROUP AND CORPORATE CONSULTING

At no additional cost to the member or company, we take full responsibility for managing the member’s healthcare and employee benefit programs, thus the onus of servicing administration falls on us instead of HR.

In turn, we:
– Free up the HR department to focus on other responsibilities
– Improve HR and employee relations
– Educate members, which ultimately reduces downtime and increases productivity
– We save the members money
– Provide client-specific servicing plans

Lastly, we do not refer members to the call centres. Our servicing strategy is hands on, with an emphasis on visibility and personal attention.

INDIVIDUAL CONSULTING

Our mission of empowering our society, whilst providing effective and life-changing assistance is the driving force behind our individual consulting divisions, being Wealth (Personal and Family Financial Planning) and Short Term.

We consistently strive to provide a service that leaves our clients well informed, confident, and comfortable with their financial position.

OUR

LEADERSHIP TEAM


We are registered, licensed and accredited with the relevant authorities and regulatory bodies and fully compliant in terms of all industry requirements.

Rob Immelman

Chief Executive Officer / Director / Representative

Fiona Drake

Chief Relations Officer / KI / Representative

Cayleigh Kõhler

Chief Operating Officer / Director 

Your Empowerment Starts Here

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